Privacy

Privacy Policy

NUTRITION 29 PTY LTD ABN 15 652 416 790 ("N29," "we," "us," or "our") is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store, and disclose personal information through our website https://nutrition29.com/ ("Site") and in connection with our business activities.

  1. Collecting Your Personal Information

We may collect personal information, including your name, contact details, and health information, depending on your interactions with us. This information may be collected when:

  • You contact us directly
  • You place an order or register on our Site
  • You participate in surveys, promotions, or events
  • You interact with our content or services through other channels.

We may also collect non-identifiable information via technology tools, such as cookies or services from third-party companies, to enhance your experience on our Site.

  1. Using Your Personal Information

We use your personal information to:

  • Provide and improve our products and services
  • Handle inquiries or complaints
  • Send marketing communications, offers, or surveys (with an opt-out option available)
  • Manage promotions, events, or competitions
  • Conduct research and evaluate our services
  • Administer your participation in programs or loyalty schemes.

We comply with privacy laws when collecting and using personal information and will only use your information for the purposes stated in this policy.

  1. Storing and Disclosing Your Personal Information

We take reasonable steps to protect your personal information using secure systems and services. In some cases, your data may be transferred or stored with third parties that provide services on our behalf, both within Australia and internationally. We ensure these third parties handle your information as carefully as we do.

We do not keep your personal information longer than necessary, and we regularly update records to ensure accuracy. We may disclose your personal information to comply with legal obligations or in cases of safety or special circumstances.

  1. Accessing and Correcting Your Personal Information

You have the right to access and correct the personal information we hold about you. To do so, please contact us via the form available at https://nutrition29.com/contact-us and select "Privacy Enquiries." Alternatively, you may email us at privacy@nutrition29.com. We aim to respond promptly to any privacy requests.

  1. Complaints

If you have any concerns about how we handle your personal information, please reach out to us. We will work with you to resolve any issues in a timely manner.

  1. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal or business practices. Please check this page regularly to stay informed about how we protect your privacy.

Last updated: September 2024.

 

Contact Details

NUTRITION 29 PTY LTD
44-46 Mandarin St,
Fairfield East,
NSW 2165
Australia
info@nutrition29.com.au